Drainfast delivery truck travelling at speed

Delivery & Returns

Delivery Service

Drainfast's delivery and returns service is detailed below. We are an independent merchant serving the United Kingdom with drainage products.

Delivery Postcode Checker

Delivery pallet with carboard boxes

Nationwide Delivery

Some of our product ranges are available nationwide and will be delivered via courier, pallet network or bespoke haulage as appropriate. These include:

  • Channel Drainage - order by 12:00 pm for delivery in 1-3 working days 
  • Frost Drains - order by 12:00 pm for delivery in 1-3 working days 
  • MuckStopper - order by 12:00 pm for delivery in 1-3 working days 
  • SiteStak System - enquire now for current lead times, typically 2-3 weeks

For all other products, we use our own delivery fleet as detailed below. 

Drainfast fleet of DAF truck with red and black cab wrap

Drainfast Delivery

To qualify for free next working day delivery, you must:

  • Have the goods delivered to a location in Zone 1 or 2 on the map below
  • Place your order before 16.00 by phone or online 
  • Spend over £100 (Smaller orders are subject to a carriage charge of £20)

Optional AM delivery is available within Zone 1 for an additional fee of £20.00. 

Orders placed between 16.00 and 17.00 can be upgraded to next working day delivery for an additional £20 fee.

Drainfast Delivery Area Map

Zone 1

In this zone:

  • Free next working day delivery is available when you place your order before 16.00 and spend over £100
  • Smaller orders are subject to a carriage charge of £20
  • Optional AM delivery is available for an additional fee of £20.00
  • Orders placed between 16.00 and 17.00 can be upgraded to next working day delivery for an additional £20 fee

Zone 2

In this zone:

  • Free next working day delivery is available when you place your order before 16.00 and spend over £100 
  • Smaller orders are subject to a carriage charge of £20
  • Orders placed between 16.00 and 17.00 can be upgraded to next working day delivery for an additional £20 fee

Zone 3

In this zone:

  • Free delivery is available on a 2-5 working day service when you spend over £100 
  • Smaller orders are subject to a carriage charge of £20

Pick Up From Depot

Pick-up in depot options is available at all three locations. However, please check stock availability with a staff member before making your trip. Stock levels on this website may not reflect actual stock kept at the depots. There is no charge for picking up from a depot.

Large and bulky items

Please note some of the larger products have an extended delivery time. There are also instances when large items will have requirements on site before their delivery. Upon receiving your order by phone or email, we will advise you of delivery details and specific delivery requirements.

Should there be any reason for delayed delivery, we will endeavour to contact you immediately.

Returns

If you wish to return any items, please contact us by phone at 01420 555600. There may be a re-stocking charge applied. Please check before purchasing.

Outside Our Delivery Area

If you are outside of the delivery zones displayed, then we don't typically deliver to your location. Please contact us for more information.

Deliveries Overseas

Sorry, we do not deliver to overseas addresses or to overseas UK island locations such as the Channel Islands, Isle of Wight, Isle of Man or Northern Ireland.

Delivery zones

You can check which zone your address is in by using the tool at the top of this page. 

We have included these postcodes below for clarification as some postcode areas are split. 

Zone 1 includes:

TN16, TN14, TN13, TN15, TN11, TN12, TN2, TN4, TN9, TN10

ME1, ME2, ME3, ME4, ME5, ME6, ME7, ME8, ME9, ME10, ME11, ME12, ME13, ME14, ME15, ME16, ME17, ME18, ME19, ME20

Zone 2 includes:

CB1, CB2, CB3, CB4, CB5, CB10, CB11, CB21, CB22, CB23, CB24

GL7, GL20, GL50, GL51, GL52, GL53, GL54, GL55, GL56

PE1, PE2, PE3, PE4, PE5, PE6, PE7, PE8, PE9, PE10, PE11, PE19, PE26, PE27, PE28, PE29

WR3, WR4, WR5, WR7, WR8, WR9, WR10, WR11, WR12

Zone 3 includes:

EX1, EX2, EX3, EX4, EX5, EX6, EX7, EX8, EX9, EX10, EX11, EX12, EX13, EX14, EX15

TA1, TA2, TA3, TA4, TA5, TA6, TA7, TA8, TA9, TA10, TA11, TA12, TA13, TA14, TA15, TA16, TA17, TA18, TA19, TA20, TA21

SY1, SY2, SY3, SY4, SY5, SY6, SY7, SY8, SY12, SY13, SY14

DN1, DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN9, DN10, DN11, DN12, DN22

LN1, LN2, LN3, LN4, LN5, LN6

PE1, PE2, PE3, PE4, PE5, PE6, PE7, PE8, PE9, PE10, PE11, PE12, PE13, PE14, PE15, PE16, PE17, PE18, PE19, PE20, PE21, PE33, PE34, PE37, PE38