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Careers

Looking to start an exciting career with a forward-thinking builders merchant? If you would like to join our valued team of experts, start a conversation with us today.

Drainfast has grown significantly over the past twenty years, but as a family-run business, people are still central to what we do. Our values are and acronym of FAST: Fast, Adaptable, Solve Problems, Talk Straight.

Vacancies

Please see our current vacancies below. 

Lead Generation

Location: Alton, Hampshire 

Report to: Ian Goodenough, Sales Director 

Role: Drive the first stage of Drainfast sales pipeline. Find, qualify and book meaningful appointments for conversion into sales. The role requires speed, accuracy and initiative – identifying potential customers, managing diaries effectively, and ensuring the team always has strong leads to pursue. Success means keeping the pipeline full, communication clear and momentum high.

Key Responsibilities 

  • Identify & qualify potential leads and recommendations.
  • Book high-quality fixed appointments for assigned Business Development Managers that meet KPI targets.
  • Supplement BDM diaries effectively with well-planned site visits.
  • Maintain CRM to ensure accurate data at all times.
  • Complete weekly reports accordingly. 

Performance Objectives

  • Deliver the agreed KPI number of qualified, fixed appointments each week.
  • Respond to BDM diary or lead requests within agreed time frame.
  • Demonstrate improvement in lead-to-appointment conversion ratio.
  • Maintain 100% accuracy of CRM data for leads and customer records.

Ideal Candidate 

  • Strong communicator who builds quick rapport with customers and colleagues.
  • Similar role experience and ability to work well under pressure.
  • Proactive with a sales mindset and makes decisions quickly.
  • Positive, resilient, analytical and motivated by team success.
  • Confident using CRM and scheduling systems in face-paced environment.

Success Indicators

  • BDM diaries consistently filled with qualified, high-value appointment
  • Continuous growth in the Target Customer Pipeline.
  • Clean, accurate CRM data and prompt response to all requests.
  • Positive feedback from BDMs and Sales Management.
  • Regular examples of initiative and problem-solving aligned with business values

To apply for this role please email [email protected]

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